{"id":900,"date":"2026-03-27T18:19:45","date_gmt":"2026-03-27T18:19:45","guid":{"rendered":"https:\/\/www.viz-tools.com\/vn\/transition-project-manager-to-product-owner\/"},"modified":"2026-03-27T18:19:45","modified_gmt":"2026-03-27T18:19:45","slug":"transition-project-manager-to-product-owner","status":"publish","type":"post","link":"https:\/\/www.viz-tools.com\/vn\/transition-project-manager-to-product-owner\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Scrum: Chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng t\u1eeb vai tr\u00f2 Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n sang Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m"},"content":{"rendered":"

Chuy\u1ec3n t\u1eeb vai tr\u00f2 Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n sang v\u1ecb tr\u00ed Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m trong khu\u00f4n kh\u1ed5 Scrum \u0111\u1ea1i di\u1ec7n cho m\u1ed9t b\u01b0\u1edbc ngo\u1eb7t s\u1ef1 nghi\u1ec7p quan tr\u1ecdng. S\u1ef1 chuy\u1ec3n \u0111\u1ed5i n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 thay \u0111\u1ed5i ch\u1ee9c danh; n\u00f3 \u0111\u00f2i h\u1ecfi m\u1ed9t s\u1ef1 chuy\u1ec3n bi\u1ebfn c\u01a1 b\u1ea3n trong c\u00e1ch b\u1ea1n nh\u00ecn nh\u1eadn v\u1ec1 gi\u00e1 tr\u1ecb, vi\u1ec7c giao h\u00e0ng v\u00e0 s\u1ef1 tham gia c\u1ee7a c\u00e1c b\u00ean li\u00ean quan. Nhi\u1ec1u chuy\u00ean gia b\u01b0\u1edbc v\u00e0o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y v\u1edbi n\u1ec1n t\u1ea3ng v\u1eefng ch\u1eafc v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c thi, nh\u01b0ng h\u1ecd th\u01b0\u1eddng g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c th\u00edch nghi v\u1edbi t\u00ednh ch\u1ea5t th\u1ef1c nghi\u1ec7m c\u1ee7a ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m. H\u01b0\u1edbng d\u1eabn n\u00e0y cung c\u1ea5p m\u1ed9t l\u1ed9 tr\u00ecnh to\u00e0n di\u1ec7n \u0111\u1ec3 th\u1ef1c hi\u1ec7n b\u01b0\u1edbc chuy\u1ec3n n\u00e0y m\u1ed9t c\u00e1ch t\u1ef1 tin v\u00e0 c\u00f3 th\u1ea9m quy\u1ec1n.<\/p>\n

H\u00e0nh tr\u00ecnh n\u00e0y \u0111\u00f2i h\u1ecfi vi\u1ec7c lo\u1ea1i b\u1ecf c\u00e1c th\u00f3i quen ch\u1ec9 huy v\u00e0 ki\u1ec3m so\u00e1t truy\u1ec1n th\u1ed1ng, \u0111\u1ed3ng th\u1eddi \u0111\u00f3n nh\u1eadn t\u01b0 duy l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5. B\u1ea1n \u0111ang chuy\u1ec3n t\u1eeb vi\u1ec7c \u0111\u1ea3m b\u1ea3o d\u1ef1 \u00e1n ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n v\u00e0 trong ng\u00e2n s\u00e1ch sang vi\u1ec7c \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m mang l\u1ea1i gi\u00e1 tr\u1ecb t\u1ed1i \u0111a cho ng\u01b0\u1eddi d\u00f9ng v\u00e0 doanh nghi\u1ec7p. T\u00e0i li\u1ec7u n\u00e0y ph\u00e1c th\u1ea3o nh\u1eefng kh\u00e1c bi\u1ec7t then ch\u1ed1t, c\u00e1c k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft, nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn v\u00e0 c\u00e1c h\u00e0nh \u0111\u1ed9ng chi\u1ebfn l\u01b0\u1ee3c c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u00e0nh c\u00f4ng trong vai tr\u00f2 m\u1edbi n\u00e0y.<\/p>\n

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\"Charcoal<\/figure>\n<\/div>\n

Hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ed1t l\u00f5i: Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n (PM) so v\u1edbi Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m (PO) \ud83d\udd04<\/h2>\n

Tr\u01b0\u1edbc khi \u0111i s\u00e2u v\u00e0o c\u01a1 ch\u1ebf c\u1ee7a vai tr\u00f2 m\u1edbi, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 c\u1ea5u tr\u00fac gi\u1eefa Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n v\u00e0 Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m. M\u1eb7c d\u00f9 c\u1ea3 hai vai tr\u00f2 \u0111\u1ec1u h\u1ed7 tr\u1ee3 vi\u1ec7c giao h\u00e0ng c\u00f4ng vi\u1ec7c, nh\u01b0ng m\u1ee5c ti\u00eau ch\u00ednh v\u00e0 ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a ch\u00fang kh\u00e1c bi\u1ec7t \u0111\u00e1ng k\u1ec3.<\/p>\n

Trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n truy\u1ec1n th\u1ed1ng, tr\u1ecdng t\u00e2m th\u01b0\u1eddng l\u00e0 c\u00e1cr\u00e0ng bu\u1ed9c<\/strong>: th\u1eddi gian, chi ph\u00ed v\u00e0 ph\u1ea1m vi. M\u1ee5c ti\u00eau l\u00e0 giao h\u00e0ng ph\u1ea1m vi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh trong ngu\u1ed3n l\u1ef1c \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5. Trong Scrum, Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m qu\u1ea3n l\u00fdgi\u00e1 tr\u1ecb<\/strong>. Ph\u1ea1m vi mang t\u00ednh linh ho\u1ea1t, trong khi th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c cho m\u1ed9t l\u1ea7n l\u1eb7p c\u1ee5 th\u1ec3 th\u01b0\u1eddng c\u1ed1 \u0111\u1ecbnh, cho ph\u00e9p nh\u00f3m \u0111\u00e0m ph\u00e1n nh\u1eefng g\u00ec c\u00f3 th\u1ec3 giao h\u00e0ng \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb.<\/p>\n\n\n\n\n\n\n\n\n\n\n
Kh\u00eda c\u1ea1nh<\/th>\nQu\u1ea3n l\u00fd D\u1ef1 \u00e1n<\/th>\nNg\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m<\/th>\n<\/tr>\n<\/thead>\n
Tr\u1ecdng t\u00e2m ch\u00ednh<\/strong><\/td>\nGiao h\u00e0ng k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n<\/td>\nT\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m<\/td>\n<\/tr>\n
Ch\u1ec9 s\u1ed1 th\u00e0nh c\u00f4ng<\/strong><\/td>\n\u0110\u00fang h\u1ea1n, \u0111\u00fang ng\u00e2n s\u00e1ch, \u0111\u00fang y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt<\/td>\nS\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn \u0111\u1ea7u t\u01b0 (ROI), m\u1ee9c \u0111\u1ed9 ch\u1ea5p nh\u1eadn<\/td>\n<\/tr>\n
Ph\u1ea1m vi<\/strong><\/td>\nC\u1ed1 \u0111\u1ecbnh ngay t\u1eeb \u0111\u1ea7u<\/td>\nH\u1eadu c\u1ea7n \u0111\u1ed9ng, \u0111\u01b0\u1ee3c \u01b0u ti\u00ean<\/td>\n<\/tr>\n
T\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c b\u00ean li\u00ean quan<\/strong><\/td>\nB\u00e1o c\u00e1o tr\u1ea1ng th\u00e1i v\u00e0 r\u1ee7i ro<\/td>\nH\u1ee3p t\u00e1c x\u00e2y d\u1ef1ng t\u1ea7m nh\u00ecn v\u00e0 y\u00eau c\u1ea7u<\/td>\n<\/tr>\n
T\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u00f3m<\/strong><\/td>\nPh\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9<\/td>\nLo\u1ea1i b\u1ecf c\u00e1c tr\u1edf ng\u1ea1i v\u00e0 l\u00e0m r\u00f5 m\u1ee5c ti\u00eau<\/td>\n<\/tr>\n
Khung th\u1eddi gian<\/strong><\/td>\nV\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n (t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i)<\/td>\nV\u00f2ng \u0111\u1eddi s\u1ea3n ph\u1ea9m li\u00ean t\u1ee5c<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c nh\u1eefng kh\u00e1c bi\u1ec7t n\u00e0y l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i c\u1ee7a b\u1ea1n. N\u1ebfu b\u1ea1n ti\u1ebfp t\u1ee5c qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c nh\u01b0 m\u1ed9t Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n, b\u1ea1n c\u00f3 th\u1ec3 v\u00f4 t\u00ecnh l\u00e0m suy y\u1ebfu t\u00ednh t\u1ef1 ch\u1ee7 c\u1ee7a Nh\u00f3m T\u1ef1 Qu\u1ea3n l\u00fd. Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m kh\u00f4ng ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho c\u00e1c Nh\u00e0 ph\u00e1t tri\u1ec3n; h\u1ecd x\u00e1c \u0111\u1ecbnh nh\u1eefng g\u00ec c\u1ea7n \u0111\u01b0\u1ee3c l\u00e0m, v\u00e0 c\u00e1c Nh\u00e0 ph\u00e1t tri\u1ec3n quy\u1ebft \u0111\u1ecbnh c\u00e1ch th\u1ef1c hi\u1ec7n.<\/p>\n

S\u1ef1 thay \u0111\u1ed5i t\u01b0 duy: T\u1eeb \u0111\u1ea7u ra \u0111\u1ebfn k\u1ebft qu\u1ea3 \ud83e\udde0<\/h2>\n

R\u00e0o c\u1ea3n kh\u00f3 kh\u0103n nh\u1ea5t trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y l\u00e0 s\u1ef1 thay \u0111\u1ed5i v\u1ec1 t\u01b0 duy. C\u00e1c Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n th\u01b0\u1eddng \u0111\u01b0\u1ee3c khen th\u01b0\u1edfng v\u00ec hi\u1ec7u qu\u1ea3 v\u00e0 kh\u1ea3 n\u0103ng d\u1ef1 \u0111o\u00e1n. C\u00e1c Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c khen th\u01b0\u1edfng v\u00ec t\u00ednh hi\u1ec7u qu\u1ea3 v\u00e0 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi.<\/p>\n

1. D\u1ef1a tr\u00ean k\u1ebf ho\u1ea1ch so v\u1edbi D\u1ef1a tr\u00ean th\u1ef1c nghi\u1ec7m<\/h3>\n

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u01b0\u1eddng d\u1ef1a tr\u00ean l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1 b\u00e1o. B\u1ea1n t\u1ea1o ra m\u1ed9t l\u1ecbch tr\u00ecnh chi ti\u1ebft ngay t\u1eeb \u0111\u1ea7u v\u00e0 c\u1ed1 g\u1eafng tu\u00e2n th\u1ee7 n\u00f3. Trong Scrum, Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m l\u00e0m vi\u1ec7c trong m\u1ed9t quy tr\u00ecnh th\u1ef1c nghi\u1ec7m. B\u1ea1n \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean quan s\u00e1t v\u00e0 th\u1eed nghi\u1ec7m. B\u1ea1n ch\u1ea5p nh\u1eadn r\u1eb1ng b\u1ea1n kh\u00f4ng th\u1ec3 bi\u1ebft m\u1ecdi th\u1ee9 ngay t\u1eeb \u0111\u1ea7u. Danh s\u00e1ch c\u00f4ng vi\u1ec7c (backlog) l\u00e0 m\u1ed9t t\u00e0i li\u1ec7u s\u1ed1ng \u0111\u1ed9ng, ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i v\u00e0 nh\u1eefng thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n

2. M\u1ec7nh l\u1ec7nh so v\u1edbi H\u1ee3p t\u00e1c<\/h3>\n

L\u00e0 m\u1ed9t Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n, b\u1ea1n c\u00f3 th\u1ec3 l\u00e0 ng\u01b0\u1eddi cung c\u1ea5p c\u00e1c c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i v\u00e0 th\u00fac \u0111\u1ea9y c\u00e1c th\u1eddi h\u1ea1n. L\u00e0 m\u1ed9t Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m, b\u1ea1n ph\u1ea3i h\u1ee3p t\u00e1c v\u1edbi Nh\u00f3m Ph\u00e1t tri\u1ec3n. B\u1ea1n kh\u00f4ng th\u1ec3 \u00e1p \u0111\u1eb7t c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c. Thay v\u00e0o \u0111\u00f3, b\u1ea1n l\u00e0m r\u00f5c\u00e1i g\u00ec<\/em>v\u00e0t\u1ea1i sao<\/em>, cho ph\u00e9p nh\u00f3m t\u1ef1 ch\u1ee7c\u00e1ch th\u1ee9c<\/em>.<\/p>\n

3. Qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c so v\u1edbi T\u1ed1i \u01b0u h\u00f3a gi\u00e1 tr\u1ecb<\/h3>\n

C\u00e1c Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n th\u01b0\u1eddng lo l\u1eafng v\u1ec1 vi\u1ec7c s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c. C\u00e1c Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m lo l\u1eafng v\u1ec1 t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn \u0111\u1ea7u t\u01b0 cho t\u1eebng c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi d\u00f9ng. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 s\u1eb5n s\u00e0ng d\u1eebng c\u00f4ng vi\u1ec7c \u0111\u1ed1i v\u1edbi c\u00e1c m\u1ee5c kh\u00f4ng c\u00f2n mang l\u1ea1i gi\u00e1 tr\u1ecb. N\u00f3 \u0111\u00f2i h\u1ecfi s\u1ef1 can \u0111\u1ea3m \u0111\u1ec3 n\u00f3i kh\u00f4ng v\u1edbi c\u00e1c b\u00ean li\u00ean quan v\u00e0 th\u1eadm ch\u00ed v\u1edbi ch\u00ednh nh\u00f3m c\u1ee7a b\u1ea1n n\u1ebfu m\u1ed9t t\u00ednh n\u0103ng kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau hi\u1ec7n t\u1ea1i.<\/p>\n

Tr\u00e1ch nhi\u1ec7m ch\u00ednh c\u1ee7a Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m \ud83d\udccb<\/h2>\n

Ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m ch\u1ecbu tr\u00e1ch nhi\u1ec7m t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb c\u1ee7a s\u1ea3n ph\u1ea9m t\u1eeb c\u00f4ng vi\u1ec7c c\u1ee7a Nh\u00f3m Scrum. Tr\u00e1ch nhi\u1ec7m n\u00e0y \u0111\u01b0\u1ee3c chuy\u1ec3n h\u00f3a th\u00e0nh nhi\u1ec1u tr\u00e1ch nhi\u1ec7m c\u1ee5 th\u1ec3 v\u00e0 c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng.<\/p>\n

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  • X\u00e2y d\u1ef1ng v\u00e0 Truy\u1ec1n \u0111\u1ea1t M\u1ee5c ti\u00eau S\u1ea3n ph\u1ea9m:<\/strong>B\u1ea1n ph\u1ea3i di\u1ec5n \u0111\u1ea1t m\u1ed9t t\u1ea7m nh\u00ecn r\u00f5 r\u00e0ng. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t kh\u1ea9u hi\u1ec7u m\u00e0 l\u00e0 m\u1ed9t nguy\u00ean t\u1eafc h\u01b0\u1edbng d\u1eabn gi\u00fap nh\u00f3m \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh khi c\u00e1c \u01b0u ti\u00ean thay \u0111\u1ed5i.<\/li>\n
  • Qu\u1ea3n l\u00fd Danh s\u00e1ch c\u00f4ng vi\u1ec7c S\u1ea3n ph\u1ea9m (Product Backlog):<\/strong>\u0110\u00e2y l\u00e0 t\u00e0i li\u1ec7u ch\u00ednh c\u1ee7a b\u1ea1n. N\u00f3 ch\u1ee9a \u0111\u1ef1ng m\u1ecdi th\u1ee9 c\u00f3 th\u1ec3 c\u1ea7n thi\u1ebft cho s\u1ea3n ph\u1ea9m. B\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 n\u1ed9i dung, t\u00ednh s\u1eb5n c\u00f3 v\u00e0 th\u1ee9 t\u1ef1 \u01b0u ti\u00ean c\u1ee7a n\u00f3.<\/li>\n
  • S\u1eafp x\u1ebfp th\u1ee9 t\u1ef1 Danh s\u00e1ch c\u00f4ng vi\u1ec7c S\u1ea3n ph\u1ea9m:<\/strong>B\u1ea1n ph\u1ea3i \u01b0u ti\u00ean h\u00f3a c\u00e1c m\u1ee5c \u0111\u1ec3 t\u1ed1i \u0111a h\u00f3a gi\u00e1 tr\u1ecb. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00e2n b\u1eb1ng gi\u1eefa nhu c\u1ea7u kinh doanh, n\u1ee3 k\u1ef9 thu\u1eadt v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. B\u1ea1n ph\u1ea3i ra quy\u1ebft \u0111\u1ecbnh d\u1ee9t kho\u00e1t.<\/li>\n
  • \u0110\u1ea3m b\u1ea3o t\u00ednh r\u00f5 r\u00e0ng c\u1ee7a Danh s\u00e1ch c\u00f4ng vi\u1ec7c:<\/strong>C\u00e1c m\u1ee5c trong danh s\u00e1ch c\u00f4ng vi\u1ec7c ph\u1ea3i r\u00f5 r\u00e0ng v\u00e0 d\u1ec5 hi\u1ec3u. B\u1ea1n l\u00e0m vi\u1ec7c v\u1edbi nh\u00f3m \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u00fang s\u1eb5n s\u00e0ng cho vi\u1ec7c ph\u00e1t tri\u1ec3n trong cu\u1ed9c h\u1ecdp L\u1eadp k\u1ebf ho\u1ea1ch Sprint.<\/li>\n
  • Ti\u1ebfp nh\u1eadn ho\u1eb7c T\u1eeb ch\u1ed1i C\u00f4ng vi\u1ec7c:<\/strong>B\u1ea1n x\u00e1c minh c\u00f4ng vi\u1ec7c ho\u00e0n th\u00e0nh c\u1ee7a Nh\u00f3m Ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean \u0111\u1ecbnh ngh\u0129a ‘ho\u00e0n th\u00e0nh’ v\u00e0 c\u00e1c ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn.<\/li>\n
  • H\u1ee3p t\u00e1c v\u1edbi c\u00e1c B\u00ean li\u00ean quan:<\/strong>B\u1ea1n \u0111\u00f3ng vai tr\u00f2 l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa b\u1ed9 ph\u1eadn kinh doanh v\u00e0 nh\u00f3m k\u1ef9 thu\u1eadt. B\u1ea1n thu th\u1eadp ph\u1ea3n h\u1ed3i, qu\u1ea3n l\u00fd k\u1ef3 v\u1ecdng v\u00e0 chuy\u1ec3n \u0111\u1ed5i nhu c\u1ea7u kinh doanh th\u00e0nh c\u00e1c c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<\/ul>\n

    C\u1ea7n l\u01b0u \u00fd r\u1eb1ng Product Owner kh\u00f4ng qu\u1ea3n l\u00fd c\u00e1c Developer. H\u1ecd kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t hay qu\u1ea3n l\u00fd \u0111i\u1ec3m danh h\u00e0ng ng\u00e0y. Tr\u1ecdng t\u00e2m c\u1ee7a h\u1ecd ch\u1ec9 thu\u1ea7n t\u00fay l\u00e0 s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1 tr\u1ecb c\u1ee7a n\u00f3.<\/p>\n

    Nh\u1eefng k\u1ef9 n\u0103ng thi\u1ebft y\u1ebfu c\u1ea7n ph\u00e1t tri\u1ec3n \ud83d\udee0\ufe0f<\/h2>\n

    Chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng \u0111\u00f2i h\u1ecfi x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 c\u00f4ng c\u1ee5 m\u1edbi. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 s\u1edf h\u1eefu k\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c v\u1eefng ch\u1eafc, nh\u01b0ng b\u1ea1n s\u1ebd c\u1ea7n trau d\u1ed3i c\u00e1c n\u0103ng l\u1ef1c c\u1ee5 th\u1ec3.<\/p>\n

    1. \u0110\u00e0m ph\u00e1n v\u00e0 g\u00e2y \u1ea3nh h\u01b0\u1edfng<\/h3>\n

    B\u1ea1n s\u1ebd li\u00ean t\u1ee5c \u0111\u00e0m ph\u00e1n gi\u1eefa c\u00e1c b\u00ean li\u00ean quan c\u00f3 l\u1ee3i \u00edch c\u1ea1nh tranh. B\u1ea1n kh\u00f4ng th\u1ec3 \u0111\u01a1n gi\u1ea3n n\u00f3i \u0111\u1ed3ng \u00fd v\u1edbi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi. B\u1ea1n ph\u1ea3i s\u1eed d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 t\u1ea7m nh\u00ecn s\u1ea3n ph\u1ea9m \u0111\u1ec3 bi\u1ec7n minh cho c\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh. Trong vai tr\u00f2 n\u00e0y, s\u1ef1 g\u00e2y \u1ea3nh h\u01b0\u1edfng thay th\u1ebf cho th\u1ea9m quy\u1ec1n.<\/p>\n

    2. Ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/h3>\n

    \u00dd ki\u1ebfn c\u00f3 gi\u00e1 tr\u1ecb, nh\u01b0ng d\u1eef li\u1ec7u th\u00ec t\u1ed1t h\u01a1n. B\u1ea1n c\u1ea7n h\u1ecdc c\u00e1ch di\u1ec5n gi\u1ea3i c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, t\u1ef7 l\u1ec7 r\u1eddi b\u1ecf v\u00e0 m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n \u01b0u ti\u00ean c\u00e1c m\u1ee5c trong backlog d\u1ef1a tr\u00ean b\u1eb1ng ch\u1ee9ng th\u1ef1c t\u1ebf thay v\u00ec \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c tr\u1ea3 l\u01b0\u01a1ng cao nh\u1ea5t.<\/p>\n

    3. S\u1ef1 \u0111\u1ed3ng c\u1ea3m v\u00e0 t\u1eadp trung v\u00e0o kh\u00e1ch h\u00e0ng<\/h3>\n

    B\u1ea1n ph\u1ea3i th\u1ea5u hi\u1ec3u ng\u01b0\u1eddi d\u00f9ng m\u1ed9t c\u00e1ch s\u00e2u s\u1eafc. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c th\u1ef1c hi\u1ec7n nghi\u00ean c\u1ee9u ng\u01b0\u1eddi d\u00f9ng, ph\u00e2n t\u00edch ph\u1ea3n h\u1ed3i v\u00e0 lu\u00f4n g\u1ea7n g\u0169i v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 b\u1ea1n \u0111ang gi\u1ea3i quy\u1ebft. N\u1ebfu b\u1ea1n m\u1ea5t k\u1ebft n\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng, s\u1ea3n ph\u1ea9m s\u1ebd m\u1ea5t ph\u01b0\u01a1ng h\u01b0\u1edbng.<\/p>\n

    4. Ra quy\u1ebft \u0111\u1ecbnh trong \u0111i\u1ec1u ki\u1ec7n kh\u00f4ng ch\u1eafc ch\u1eafn<\/h3>\n

    Trong Scrum, b\u1ea1n th\u01b0\u1eddng ph\u1ea3i ra quy\u1ebft \u0111\u1ecbnh v\u1edbi th\u00f4ng tin ch\u01b0a \u0111\u1ea7y \u0111\u1ee7. B\u1ea1n ph\u1ea3i c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u1edbi s\u1ef1 kh\u00f4ng r\u00f5 r\u00e0ng. B\u1ea1n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 d\u1ef1a tr\u00ean b\u1ed1i c\u1ea3nh hi\u1ec7n t\u1ea1i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh khi h\u1ecdc h\u1ecfi th\u00eam.<\/p>\n

    5. Giao ti\u1ebfp<\/h3>\n

    Giao ti\u1ebfp l\u00e0 m\u1ea1ch m\u00e1u c\u1ee7a vai tr\u00f2 Product Owner. B\u1ea1n ph\u1ea3i giao ti\u1ebfp r\u00f5 r\u00e0ng v\u1edbi \u0111\u1ed9i ng\u0169, c\u00e1c b\u00ean li\u00ean quan v\u00e0 ban l\u00e3nh \u0111\u1ea1o. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c vi\u1ebft c\u00e1c ti\u00eau ch\u00ed ch\u1ea5p nh\u1eadn r\u00f5 r\u00e0ng v\u00e0 gi\u1ea3i th\u00edch gi\u00e1 tr\u1ecb c\u1ee7a c\u00e1c t\u00ednh n\u0103ng b\u1eb1ng ng\u00f4n ng\u1eef kinh doanh.<\/p>\n

    Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh \ud83d\udea7<\/h2>\n

    Nhi\u1ec1u Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n g\u1eb7p kh\u00f3 kh\u0103n ban \u0111\u1ea7u v\u00ec h\u1ecd r\u01a1i v\u00e0o nh\u1eefng th\u00f3i quen c\u0169. Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c nh\u1eefng sai l\u1ea7m n\u00e0y c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n v\u01b0\u1ee3t qua qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i m\u1ed9t c\u00e1ch su\u00f4n s\u1ebb h\u01a1n.<\/p>\n

      \n
    • H\u00e0nh \u0111\u1ed9ng nh\u01b0 m\u1ed9t Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n:<\/strong>\u0110\u1eebng ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c ho\u1eb7c theo d\u00f5i ti\u1ebfn \u0111\u1ed9 h\u00e0ng ng\u00e0y. Vi\u1ec7c qu\u1ea3n l\u00fd vi m\u00f4 n\u00e0y s\u1ebd k\u00ecm h\u00e3m kh\u1ea3 n\u0103ng t\u1ef1 t\u1ed5 ch\u1ee9c c\u1ee7a \u0111\u1ed9i nh\u00f3m.<\/li>\n
    • B\u1ecf qua \u0111\u1ed9i nh\u00f3m:<\/strong>\u0110\u1eebng coi \u0110\u1ed9i ph\u00e1t tri\u1ec3n nh\u01b0 m\u1ed9t h\u1ed9p \u0111en. H\u00e3y t\u01b0\u01a1ng t\u00e1c v\u1edbi h\u1ecd trong c\u00e1c phi\u00ean tinh ch\u1ec9nh. H\u1ecd cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft k\u1ef9 thu\u1eadt \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c \u01b0u ti\u00ean c\u1ee7a b\u1ea1n.<\/li>\n
    • Vi\u1ebft qu\u00e1 nhi\u1ec1u c\u00e2u chuy\u1ec7n c\u00f9ng l\u00fac:<\/strong>Qu\u00e1 t\u1ea3i backlog s\u1ebd t\u1ea1o ra nhi\u1ec1u ti\u1ebfng \u1ed3n. H\u00e3y t\u1eadp trung v\u00e0o m\u1ed9t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c v\u00e0 s\u1eb5n s\u00e0ng cho sprint ti\u1ebfp theo.<\/li>\n
    • \u0110\u00f3ng vai tr\u00f2 ng\u01b0\u1eddi g\u00e1c c\u1ed5ng:<\/strong>\u0110\u1eebng ch\u1eb7n c\u00f4ng vi\u1ec7c b\u1eb1ng c\u00e1ch y\u00eau c\u1ea7u s\u1ef1 ph\u00ea duy\u1ec7t c\u1ee7a b\u1ea1n cho m\u1ecdi chi ti\u1ebft nh\u1ecf. H\u00e3y x\u00e1c \u0111\u1ecbnhc\u00e1i g\u00ec<\/em>v\u00e0 \u0111\u1ec3 \u0111\u1ed9i nh\u00f3m gi\u1ea3i quy\u1ebftnh\u01b0 th\u1ebf n\u00e0o<\/em>.<\/li>\n
    • T\u1eadp trung v\u00e0o t\u00ednh n\u0103ng, kh\u00f4ng ph\u1ea3i gi\u00e1 tr\u1ecb:<\/strong>M\u1ed9t sai l\u1ea7m ph\u1ed5 bi\u1ebfn l\u00e0 \u01b0u ti\u00ean c\u00e1c t\u00ednh n\u0103ng d\u1ef1a tr\u00ean danh s\u00e1ch mong mu\u1ed1n thay v\u00ec gi\u00e1 tr\u1ecb m\u00e0 ch\u00fang mang l\u1ea1i. Lu\u00f4n \u0111\u1eb7t c\u00e2u h\u1ecfit\u1ea1i sao<\/em> t\u00ednh n\u0103ng n\u00e0y r\u1ea5t quan tr\u1ecdng.<\/li>\n
    • Thi\u1ebfu s\u1ef1 s\u1eb5n s\u00e0ng:<\/strong>Ng\u01b0\u1eddi ch\u1ee7 s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m ph\u1ea3i lu\u00f4n s\u1eb5n s\u00e0ng cho nh\u00f3m. N\u1ebfu b\u1ea1n kh\u00f4ng c\u00f3 m\u1eb7t trong su\u1ed1t sprint, nh\u00f3m c\u00f3 th\u1ec3 b\u1ecb \u0111\u00ecnh tr\u1ec7. H\u00e3y \u0111\u1ea3m b\u1ea3o b\u1ea1n d\u00e0nh th\u1eddi gian cho nh\u00f3m.<\/li>\n<\/ul>\n

      X\u00e2y d\u1ef1ng t\u1ea7m nh\u00ecn s\u1ea3n ph\u1ea9m v\u1eefng m\u1ea1nh \ud83d\udc41\ufe0f<\/h2>\n

      M\u1ed9t trong nh\u1eefng kho\u1ea3ng c\u00e1ch l\u1edbn nh\u1ea5t gi\u1eefa Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n v\u00e0 Qu\u1ea3n l\u00fd S\u1ea3n ph\u1ea9m l\u00e0 kh\u00e1i ni\u1ec7m T\u1ea7m nh\u00ecn S\u1ea3n ph\u1ea9m. D\u1ef1 \u00e1n c\u00f3 \u0111i\u1ec3m k\u1ebft th\u00fac x\u00e1c \u0111\u1ecbnh; s\u1ea3n ph\u1ea9m c\u00f3 v\u00f2ng \u0111\u1eddi li\u00ean t\u1ee5c.<\/p>\n

      B\u1ea1n ph\u1ea3i x\u00e1c \u0111\u1ecbnh h\u01b0\u1edbng \u0111i c\u1ee7a s\u1ea3n ph\u1ea9m. T\u1ea7m nh\u00ecn n\u00e0y c\u1ea7n mang t\u00ednh tham v\u1ecdng nh\u01b0ng v\u1eabn d\u1ef1a tr\u00ean th\u1ef1c t\u1ebf. N\u00f3 \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t ng\u00f4i sao B\u1eafc \u0110\u1ea9u cho nh\u00f3m. Khi nh\u00f3m hi\u1ec3u r\u00f5 t\u1ea7m nh\u00ecn, h\u1ecd c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh t\u1ed1t h\u01a1n khi b\u1ea1n kh\u00f4ng c\u00f3 m\u1eb7t.<\/p>\n

      \u0110\u1ec3 x\u00e2y d\u1ef1ng t\u1ea7m nh\u00ecn n\u00e0y:<\/p>\n

        \n
      • Hi\u1ec3u r\u00f5 th\u1ecb tr\u01b0\u1eddng:<\/strong>N\u1eafm r\u00f5 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 b\u1ed1i c\u1ea3nh th\u1ecb tr\u01b0\u1eddng.<\/li>\n
      • X\u00e1c \u0111\u1ecbnh nh\u00f3m kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau:<\/strong>B\u1ea1n \u0111ang x\u00e2y d\u1ef1ng \u0111i\u1ec1u n\u00e0y cho ai?<\/li>\n
      • X\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1:<\/strong>B\u1ea1n \u0111ang gi\u1ea3i quy\u1ebft n\u1ed7i \u0111au n\u00e0o?<\/li>\n
      • Di\u1ec5n \u0111\u1ea1t gi\u1ea3i ph\u00e1p:<\/strong>Th\u00e0nh c\u00f4ng s\u1ebd tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n

        T\u1ea7m nh\u00ecn n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c xem x\u00e9t l\u1ea1i th\u01b0\u1eddng xuy\u00ean. Th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i v\u00e0 hi\u1ec3u bi\u1ebft c\u1ee7a b\u1ea1n v\u1ec1 kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng s\u00e2u s\u1eafc. T\u1ea7m nh\u00ecn s\u1ebd ph\u00e1t tri\u1ec3n, nh\u01b0ng v\u1eabn ph\u1ea3i \u0111\u1ee7 nh\u1ea5t qu\u00e1n \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng.<\/p>\n

        Qu\u1ea3n l\u00fd c\u00e1c b\u00ean li\u00ean quan trong Scrum \ud83e\udd1d<\/h2>\n

        Trong c\u00e1c d\u1ef1 \u00e1n truy\u1ec1n th\u1ed1ng, c\u00e1c b\u00ean li\u00ean quan mong \u0111\u1ee3i c\u00e1c b\u00e1o c\u00e1o tr\u1ea1ng th\u00e1i \u0111\u1ecbnh k\u1ef3. Trong Scrum, t\u00ednh minh b\u1ea1ch l\u00e0 c\u01a1 ch\u1ebf ch\u00ednh. Nh\u00f3m s\u1ebd tr\u00ecnh di\u1ec5n ph\u1ea7n m\u1ec1m \u0111ang ho\u1ea1t \u0111\u1ed9ng v\u00e0o cu\u1ed1i m\u1ed7i Sprint.<\/p>\n

        Tuy nhi\u00ean, c\u00e1c b\u00ean li\u00ean quan v\u1eabn c\u1ea7n \u0111\u01b0\u1ee3c tham gia. B\u1ea1n qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 n\u00e0y b\u1eb1ng c\u00e1ch:<\/p>\n

          \n
        • C\u00e1c bu\u1ed5i \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3:<\/strong>M\u1eddi c\u00e1c b\u00ean li\u00ean quan tham gia c\u00e1c bu\u1ed5i \u0111\u00e1nh gi\u00e1 Sprint. H\u00e3y \u0111\u1ec3 h\u1ecd ch\u1ee9ng ki\u1ebfn s\u1ea3n ph\u1ea9m \u0111ang ho\u1ea1t \u0111\u1ed9ng.<\/li>\n
        • V\u00f2ng l\u1eb7p ph\u1ea3n h\u1ed3i:<\/strong>Thu th\u1eadp ph\u1ea3n h\u1ed3i ngay sau c\u00e1c bu\u1ed5i \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u1ea3n \u00e1nh n\u00f3 v\u00e0o danh s\u00e1ch c\u00f4ng vi\u1ec7c (backlog).<\/li>\n
        • \u0110\u1eb7t k\u1ef3 v\u1ecdng:<\/strong>H\u00e3y trung th\u1ef1c v\u1ec1 nh\u1eefng g\u00ec c\u00f3 th\u1ec3 giao h\u00e0ng. \u0110\u1eebng h\u1ee9a qu\u00e1 nhi\u1ec1u ch\u1ec9 \u0111\u1ec3 l\u00e0m h\u00e0i l\u00f2ng c\u00e1c b\u00ean li\u00ean quan.<\/li>\n
        • \u0110\u00e0o t\u1ea1o:<\/strong>Nhi\u1ec1u b\u00ean li\u00ean quan kh\u00f4ng hi\u1ec3u Scrum. H\u00e3y gi\u00e1o d\u1ee5c h\u1ecd v\u1ec1 c\u00e1ch quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng v\u00e0 t\u1ea1i sao t\u00ednh linh ho\u1ea1t l\u00e0 m\u1ed9t t\u00ednh n\u0103ng, kh\u00f4ng ph\u1ea3i m\u1ed9t l\u1ed7i.<\/li>\n<\/ul>\n

          N\u1ebfu m\u1ed9t b\u00ean li\u00ean quan c\u1ed1 g\u1eafng v\u01b0\u1ee3t qua b\u1ea1n \u0111\u1ec3 n\u00f3i chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c L\u1eadp tr\u00ecnh vi\u00ean, b\u1ea1n ph\u1ea3i nh\u1eb9 nh\u00e0ng h\u01b0\u1edbng h\u1ecd quay l\u1ea1i Ng\u01b0\u1eddi ch\u1ee7 s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m. \u0110i\u1ec1u n\u00e0y b\u1ea3o v\u1ec7 nh\u00f3m kh\u1ecfi b\u1ecb ph\u00e2n t\u00e2m v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ec9 c\u00f3 m\u1ed9t ti\u1ebfng n\u00f3i duy nh\u1ea5t v\u1ec1 y\u00eau c\u1ea7u.<\/p>\n

          \u0110o l\u01b0\u1eddng th\u00e0nh c\u00f4ng \ud83d\udcca<\/h2>\n

          L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n bi\u1ebft m\u00ecnh \u0111ang th\u00e0nh c\u00f4ng v\u1edbi t\u01b0 c\u00e1ch l\u00e0 Ng\u01b0\u1eddi ch\u1ee7 s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m? B\u1ea1n kh\u00f4ng th\u1ec3 d\u1ef1a v\u00e0o c\u00f9ng c\u00e1c ch\u1ec9 s\u1ed1 m\u00e0 b\u1ea1n \u0111\u00e3 s\u1eed d\u1ee5ng khi l\u00e0 Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n.<\/p>\n

            \n
          • Gi\u00e1 tr\u1ecb mang l\u1ea1i:<\/strong>C\u00e1c t\u00ednh n\u0103ng c\u00f3 \u0111ang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng kh\u00f4ng? Ch\u00fang c\u00f3 \u0111ang gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 kh\u00f4ng?<\/li>\n
          • S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng:<\/strong>Ch\u1ec9 s\u1ed1 NPS (Net Promoter Score) ho\u1eb7c c\u00e1c kh\u1ea3o s\u00e1t ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi d\u00f9ng.<\/li>\n
          • S\u1ee9c kh\u1ecfe c\u1ee7a \u0111\u1ed9i nh\u00f3m:<\/strong>\u0110\u1ed9i nh\u00f3m c\u00f3 h\u1ea1nh ph\u00fac kh\u00f4ng? H\u1ecd c\u00f3 th\u1ec3 duy tr\u00ec \u0111\u01b0\u1ee3c kh\u00f4ng?<\/li>\n
          • S\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ee7a t\u1ed1c \u0111\u1ed9:<\/strong>M\u1eb7c d\u00f9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ee5c ti\u00eau t\u1ef1 th\u00e2n, t\u1ed1c \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh cho th\u1ea5y kh\u1ea3 n\u0103ng giao h\u00e0ng c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c.<\/li>\n
          • Th\u1eddi gian ra th\u1ecb tr\u01b0\u1eddng:<\/strong>B\u1ea1n c\u00f3 th\u1ec3 mang l\u1ea1i gi\u00e1 tr\u1ecb cho ng\u01b0\u1eddi d\u00f9ng nhanh nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n

            T\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3. N\u1ebfu b\u1ea1n giao d\u1ef1 \u00e1n \u0111\u00fang h\u1ea1n nh\u01b0ng s\u1ea3n ph\u1ea9m th\u1ea5t b\u1ea1i tr\u00ean th\u1ecb tr\u01b0\u1eddng, gi\u00e1 tr\u1ecb \u0111\u00e3 kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec7n th\u1ef1c h\u00f3a. N\u1ebfu b\u1ea1n tr\u00ec ho\u00e3n m\u1ed9t t\u00ednh n\u0103ng nh\u01b0ng n\u00f3 l\u00e0m t\u0103ng \u0111\u00e1ng k\u1ec3 t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng, th\u00ec s\u1ef1 tr\u00ec ho\u00e3n \u0111\u00f3 l\u00e0 m\u1ed9t th\u00e0nh c\u00f4ng chi\u1ebfn l\u01b0\u1ee3c.<\/p>\n

            Con \u0111\u01b0\u1eddng h\u1ecdc t\u1eadp li\u00ean t\u1ee5c \ud83d\udcda<\/h2>\n

            Vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i t\u1eeb Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n sang Ch\u1ee7 s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec3m \u0111\u1ebfn; \u0111\u00f3 l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh li\u00ean t\u1ee5c. Khung c\u1ea3nh Agile thay \u0111\u1ed5i, v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 c\u0169ng nh\u01b0 k\u1ef9 thu\u1eadt m\u1edbi li\u00ean t\u1ee5c xu\u1ea5t hi\u1ec7n.<\/p>\n

            Cam k\u1ebft v\u1edbi vi\u1ec7c h\u1ecdc t\u1eadp li\u00ean t\u1ee5c. \u0110\u1ecdc H\u01b0\u1edbng d\u1eabn Scrum th\u01b0\u1eddng xuy\u00ean. Tham gia v\u00e0o c\u1ed9ng \u0111\u1ed3ng. Tham d\u1ef1 c\u00e1c h\u1ed9i th\u1ea3o. T\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c khung qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m ngo\u00e0i Scrum, nh\u01b0 Lean Startup ho\u1eb7c Design Thinking. Hi\u1ec3u b\u1ed1i c\u1ea3nh r\u1ed9ng h\u01a1n c\u1ee7a ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m s\u1ebd gi\u00fap b\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t Ch\u1ee7 s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

            T\u00ecm ki\u1ebfm ph\u1ea3n h\u1ed3i t\u1eeb \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n. H\u1ecfi h\u1ecd nh\u1eefng g\u00ec \u0111ang ho\u1ea1t \u0111\u1ed9ng v\u00e0 nh\u1eefng g\u00ec ch\u01b0a. S\u1eb5n s\u00e0ng \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi c\u1ee7a m\u00ecnh d\u1ef1a tr\u00ean \u00fd ki\u1ebfn c\u1ee7a h\u1ecd. S\u1ef1 khi\u00eam t\u1ed1n n\u00e0y l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a s\u1ee9c m\u1ea1nh trong vai tr\u00f2 Ch\u1ee7 s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m.<\/p>\n

            Nh\u1eefng suy ngh\u0129 cu\u1ed1i c\u00f9ng v\u1ec1 h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i \u2728<\/h2>\n

            R\u1eddi b\u1ecf s\u1ef1 tho\u1ea3i m\u00e1i c\u1ee7a Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n \u0111\u1ec3 b\u01b0\u1edbc v\u00e0o th\u1ebf n\u0103ng \u0111\u1ed9ng c\u1ee7a Ch\u1ee7 s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m \u0111\u00f2i h\u1ecfi s\u1ef1 can \u0111\u1ea3m. B\u1ea1n s\u1ebd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u00e0 tr\u1ecdng tr\u00e1ch c\u1ee7a vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh. Tuy nhi\u00ean, ph\u1ea7n th\u01b0\u1edfng l\u00e0 kh\u1ea3 n\u0103ng \u0111\u1ecbnh h\u00ecnh nh\u1eefng s\u1ea3n ph\u1ea9m th\u1ef1c s\u1ef1 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng.<\/p>\n

            B\u1eb1ng c\u00e1ch chuy\u1ec3n tr\u1ecdng t\u00e2m t\u1eeb \u0111\u1ea7u ra sang k\u1ebft qu\u1ea3, \u0111\u00f3n nh\u1eadn Quy tr\u00ecnh Th\u1ef1c nghi\u1ec7m v\u00e0 cam k\u1ebft v\u1edbi l\u00e3nh \u0111\u1ea1o ph\u1ee5c v\u1ee5, b\u1ea1n c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua s\u1ef1 thay \u0111\u1ed5i n\u00e0y m\u1ed9t c\u00e1ch th\u00e0nh c\u00f4ng. H\u00e3y nh\u1edb r\u1eb1ng b\u1ea1n kh\u00f4ng ch\u1ec9 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c; b\u1ea1n \u0111ang qu\u1ea3n l\u00fd m\u1ed9t s\u1ea3n ph\u1ea9m. Vai tr\u00f2 c\u1ee7a b\u1ea1n l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi n\u1ed7 l\u1ef1c \u0111\u1ec1u \u0111\u00f3ng g\u00f3p v\u00e0o t\u1ea7m nh\u00ecn d\u00e0i h\u1ea1n v\u00e0 gi\u00e1 tr\u1ecb tr\u01b0\u1edbc m\u1eaft.<\/p>\n

            H\u00e3y ti\u1ebfn t\u1eebng b\u01b0\u1edbc m\u1ed9t theo t\u1eebng sprint. Tinh ch\u1ec9nh backlog c\u1ee7a b\u1ea1n. L\u1eafng nghe \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n. Giao ti\u1ebfp r\u00f5 r\u00e0ng. V\u1edbi s\u1ef1 t\u1eadn t\u00e2m v\u00e0 t\u01b0 duy \u0111\u00fang \u0111\u1eafn, b\u1ea1n s\u1ebd ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong vai tr\u00f2 m\u1edbi n\u00e0y. Con \u0111\u01b0\u1eddng \u0111\u1ea7y th\u00e1ch th\u1ee9c, nh\u01b0ng t\u00e1c \u0111\u1ed9ng m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra l\u00e0 s\u00e2u s\u1eafc.<\/p>\n","protected":false},"excerpt":{"rendered":"

            Chuy\u1ec3n t\u1eeb vai tr\u00f2 Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n sang v\u1ecb tr\u00ed Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m trong khu\u00f4n kh\u1ed5 Scrum \u0111\u1ea1i di\u1ec7n cho m\u1ed9t b\u01b0\u1edbc ngo\u1eb7t s\u1ef1 nghi\u1ec7p quan tr\u1ecdng.…<\/p>\n","protected":false},"author":1,"featured_media":901,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"Chuy\u1ec3n \u0111\u1ed5i t\u1eeb Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n sang Ch\u1ee7 s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m: H\u01b0\u1edbng d\u1eabn Scrum \ud83d\ude80","_yoast_wpseo_metadesc":"T\u00ecm hi\u1ec3u c\u00e1ch chuy\u1ec3n \u0111\u1ed5i t\u1eeb Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n sang Ch\u1ee7 s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m trong Scrum. 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