{"id":776,"date":"2026-03-24T18:41:30","date_gmt":"2026-03-24T18:41:30","guid":{"rendered":"https:\/\/www.viz-tools.com\/vi\/handle-urgent-requests-without-breaking-scrum-rules\/"},"modified":"2026-03-24T18:41:30","modified_gmt":"2026-03-24T18:41:30","slug":"handle-urgent-requests-without-breaking-scrum-rules","status":"publish","type":"post","link":"https:\/\/www.viz-tools.com\/vi\/handle-urgent-requests-without-breaking-scrum-rules\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Scrum: X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p m\u00e0 kh\u00f4ng vi ph\u1ea1m quy t\u1eafc Scrum"},"content":{"rendered":"

Trong m\u00f4i tr\u01b0\u1eddng n\u0103ng \u0111\u1ed9ng c\u1ee7a ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, s\u1ef1 \u1ed5n \u0111\u1ecbnh th\u01b0\u1eddng m\u00e2u thu\u1eabn v\u1edbi t\u00ednh t\u1ee9c th\u00ec. C\u00e1c \u0111\u1ed9i th\u01b0\u1eddng xuy\u00ean \u0111\u1ed1i m\u1eb7t v\u1edbi th\u00e1ch th\u1ee9c t\u00edch h\u1ee3p c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p v\u00e0o quy tr\u00ecnh l\u00e0m vi\u1ec7c m\u00e0 kh\u00f4ng l\u00e0m s\u1ee5p \u0111\u1ed5 c\u1ea5u tr\u00fac h\u1ed7 tr\u1ee3 vi\u1ec7c giao h\u00e0ng c\u1ee7a h\u1ecd. T\u00ecnh hu\u1ed1ng n\u00e0y kh\u00f4ng ch\u1ec9 ri\u00eang m\u1ed9t t\u1ed5 ch\u1ee9c; \u0111\u00f3 l\u00e0 m\u00e2u thu\u1eabn ph\u1ed5 bi\u1ebfn trong khung Scrum. Khi m\u1ed9t nhi\u1ec7m v\u1ee5 kh\u1ea9n c\u1ea5p xu\u1ea5t hi\u1ec7n, b\u1ea3n n\u0103ng th\u01b0\u1eddng l\u00e0 b\u1ecf t\u1ea5t c\u1ea3 m\u1ecdi th\u1ee9 \u0111\u1ec3 x\u1eed l\u00fd ngay l\u1eadp t\u1ee9c. Tuy nhi\u00ean, l\u00e0m nh\u01b0 v\u1eady c\u00f3 nguy c\u01a1 l\u00e0m gi\u00e1n \u0111o\u1ea1n m\u1ee5c ti\u00eau sprint, l\u00e0m gia t\u0103ng n\u1ee3 k\u1ef9 thu\u1eadt v\u00e0 d\u1eabn \u0111\u1ebfn ki\u1ec7t s\u1ee9c.<\/p>\n

M\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 t\u1eeb ch\u1ed1i t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u \u0111\u1ebfn, m\u00e0 l\u00e0 qu\u1ea3n l\u00fd ch\u00fang th\u00f4ng qua m\u1ed9t g\u00f3c nh\u00ecn c\u00f3 c\u1ea5u tr\u00fac. B\u1eb1ng c\u00e1ch thi\u1ebft l\u1eadp c\u00e1c quy tr\u00ecnh r\u00f5 r\u00e0ng, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3 duy tr\u00ec nh\u1ecbp \u0111\u1ed9 c\u1ee7a m\u00ecnh trong khi v\u1eabn \u0111\u00e1p \u1ee9ng k\u1ecbp th\u1eddi c\u00e1c nhu c\u1ea7u kinh doanh quan tr\u1ecdng. H\u01b0\u1edbng d\u1eabn n\u00e0y chi ti\u1ebft c\u00e1c c\u01a1 ch\u1ebf x\u1eed l\u00fd c\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, \u0111\u1ea3m b\u1ea3o t\u00ednh to\u00e0n v\u1eb9n c\u1ee7a quy tr\u00ecnh v\u1eabn \u0111\u01b0\u1ee3c gi\u1eef nguy\u00ean trong khi th\u1eeba nh\u1eadn th\u1ef1c t\u1ebf c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n

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\"Sketch-style<\/figure>\n<\/div>\n

Hi\u1ec3u r\u00f5 b\u1ea3n ch\u1ea5t c\u1ee7a s\u1ef1 kh\u1ea9n c\u1ea5p \ud83d\udccb<\/h2>\n

Kh\u00f4ng ph\u1ea3i m\u1ecdi y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p n\u00e0o c\u0169ng nh\u01b0 nhau. \u1ede nhi\u1ec1u t\u1ed5 ch\u1ee9c, ‘kh\u1ea9n c\u1ea5p’ tr\u1edf th\u00e0nh tr\u1ea1ng th\u00e1i m\u1eb7c \u0111\u1ecbnh cho b\u1ea5t k\u1ef3 m\u1ee5c n\u00e0o kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi k\u1ebf ho\u1ea1ch hi\u1ec7n t\u1ea1i. Ph\u00e2n bi\u1ec7t gi\u1eefa m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p th\u1ef1c s\u1ef1 v\u00e0 m\u1ed9t \u01b0u ti\u00ean \u0111\u01b0\u1ee3c c\u1ea3m nh\u1eadn l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean \u0111\u1ec3 duy tr\u00ec tr\u1eadt t\u1ef1. M\u1ed9t t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p th\u1ef1c s\u1ef1 \u0111\u00f2i h\u1ecfi h\u00e0nh \u0111\u1ed9ng ngay l\u1eadp t\u1ee9c \u0111\u1ec3 ng\u0103n ng\u1eeba t\u1ed5n h\u1ea1i nghi\u00eam tr\u1ecdng, ch\u1eb3ng h\u1ea1n nh\u01b0 r\u00f2 r\u1ec9 b\u1ea3o m\u1eadt ho\u1eb7c s\u1ef1 c\u1ed1 h\u1ec7 th\u1ed1ng nghi\u00eam tr\u1ecdng. M\u1ed9t \u01b0u ti\u00ean \u0111\u01b0\u1ee3c c\u1ea3m nh\u1eadn th\u01b0\u1eddng xu\u1ea5t ph\u00e1t t\u1eeb m\u1ed9t b\u00ean li\u00ean quan ch\u01b0a t\u1eebng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng nhu c\u1ea7u tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

\u0110\u1ec3 v\u01b0\u1ee3t qua \u0111i\u1ec1u n\u00e0y, c\u00e1c \u0111\u1ed9i c\u1ea7n \u00e1p d\u1ee5ng t\u01b0 duy coi tr\u1ecdng s\u1ef1 t\u1eadp trung h\u01a1n l\u00e0 ph\u1ea3n \u1ee9ng. Khung Scrum \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 b\u1ea3o v\u1ec7 n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i, nh\u1edd \u0111\u00f3 h\u1ecd c\u00f3 th\u1ec3 cung c\u1ea5p gi\u00e1 tr\u1ecb m\u1ed9t c\u00e1ch c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n. Vi\u1ec7c li\u00ean t\u1ee5c thay \u0111\u1ed5i s\u1ef1 t\u1eadp trung s\u1ebd l\u00e0m suy y\u1ebfu t\u00ednh c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n n\u00e0y. Khi m\u1ed9t \u0111\u1ed9i b\u1ecb gi\u00e1n \u0111o\u1ea1n, chi ph\u00ed kh\u00f4ng ch\u1ec9 l\u00e0 th\u1eddi gian d\u00e0nh cho nhi\u1ec7m v\u1ee5 m\u1edbi, m\u00e0 c\u00f2n l\u00e0 th\u1eddi gian c\u1ea7n thi\u1ebft \u0111\u1ec3 l\u1ea5y l\u1ea1i b\u1ed1i c\u1ea3nh cho c\u00f4ng vi\u1ec7c ban \u0111\u1ea7u.<\/p>\n

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  • S\u1ef1 kh\u1ea9n c\u1ea5p th\u1ef1c s\u1ef1:<\/strong> M\u1ed9t t\u00ecnh hu\u1ed1ng m\u00e0 h\u1ec7 th\u1ed1ng b\u1ecb s\u1eadp, d\u1eef li\u1ec7u b\u1ecb \u1ea3nh h\u01b0\u1edfng, ho\u1eb7c kh\u00e1ch h\u00e0ng ho\u00e0n to\u00e0n kh\u00f4ng th\u1ec3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m.<\/li>\n
  • S\u1ef1 kh\u1ea9n c\u1ea5p \u0111\u01b0\u1ee3c c\u1ea3m nh\u1eadn:<\/strong> M\u1ed9t y\u00eau c\u1ea7u c\u1ea3m th\u1ea5y quan tr\u1ecdng v\u00ec v\u1eeba \u0111\u01b0\u1ee3c n\u00eau ra, nh\u01b0ng kh\u00f4ng \u0111\u00e1p \u1ee9ng ti\u00eau ch\u00ed c\u1ee7a m\u1ed9t s\u1ef1 c\u1ed1 nghi\u00eam tr\u1ecdng.<\/li>\n
  • S\u1ef1 thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c:<\/strong> M\u1ed9t thay \u0111\u1ed5i trong \u0111\u1ecbnh h\u01b0\u1edbng kinh doanh l\u00e0m v\u00f4 hi\u1ec7u h\u00f3a m\u1ee5c ti\u00eau sprint hi\u1ec7n t\u1ea1i, \u0111\u00f2i h\u1ecfi m\u1ed9t quy\u1ebft \u0111\u1ecbnh ch\u00ednh th\u1ee9c thay v\u00ec vi\u1ec7c ch\u00e8n v\u00e0o theo c\u00e1ch ng\u1eabu nhi\u00ean.<\/li>\n<\/ul>\n

    Chi ph\u00ed c\u1ee7a c\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n \ud83d\uded1<\/h2>\n

    C\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n c\u00f3 t\u00e1c \u0111\u1ed9ng r\u00f5 r\u1ec7t \u0111\u1ebfn n\u0103ng su\u1ea5t. Nghi\u00ean c\u1ee9u v\u1ec1 t\u1ea3i nh\u1eadn th\u1ee9c cho th\u1ea5y vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i nhi\u1ec7m v\u1ee5 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn m\u1ea5t hi\u1ec7u su\u1ea5t \u0111\u00e1ng k\u1ec3. Hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 chuy\u1ec3n \u0111\u1ed5i ng\u1eef c\u1ea3nh. Khi m\u1ed9t nh\u00e0 ph\u00e1t tri\u1ec3n d\u1eebng l\u00e0m vi\u1ec7c tr\u00ean m\u1ed9t t\u00ednh n\u0103ng ph\u1ee9c t\u1ea1p \u0111\u1ec3 x\u1eed l\u00fd m\u1ed9t l\u1ed7i nh\u1ecf ho\u1eb7c m\u1ed9t c\u00e2u h\u1ecfi nhanh, h\u1ecd ph\u1ea3i x\u00e2y d\u1ef1ng l\u1ea1i m\u00f4 h\u00ecnh t\u01b0 duy v\u1ec1 c\u01a1 s\u1edf m\u00e3 ngu\u1ed3n m\u1ed7i khi quay l\u1ea1i. T\u00e1c \u0111\u1ed9ng t\u00edch l\u0169y n\u00e0y c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm t\u1ed1c \u0111\u1ed9 ph\u00e1t tri\u1ec3n v\u00e0 l\u00e0m t\u0103ng kh\u1ea3 n\u0103ng x\u1ea3y ra l\u1ed7i.<\/p>\n

    Kh\u00f4ng ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t c\u00e1 nh\u00e2n, kh\u1ea3 n\u0103ng c\u1ee7a \u0111\u1ed9i \u0111\u1ec3 cam k\u1ebft v\u1edbi m\u1ee5c ti\u00eau sprint c\u0169ng b\u1ecb \u1ea3nh h\u01b0\u1edfng. N\u1ebfu m\u1ee5c ti\u00eau sprint b\u1ecb t\u1eeb b\u1ecf \u0111\u1ec3 \u0111\u00e1p \u1ee9ng m\u1ed9t y\u00eau c\u1ea7u m\u1edbi, \u0111\u1ed9i s\u1ebd th\u1ea5t b\u1ea1i trong vi\u1ec7c th\u1ef1c hi\u1ec7n l\u1eddi h\u1ee9a c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y l\u00e0m suy gi\u1ea3m ni\u1ec1m tin t\u1eeb c\u00e1c b\u00ean li\u00ean quan. Do \u0111\u00f3, qu\u1ea3n l\u00fd c\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n kh\u00f4ng ch\u1ec9 nh\u1eb1m b\u1ea3o v\u1ec7 \u0111\u1ed9i; m\u00e0 c\u00f2n nh\u1eb1m b\u1ea3o v\u1ec7 \u0111\u1ed9 tin c\u1eady c\u1ee7a quy tr\u00ecnh giao h\u00e0ng.<\/p>\n

    H\u00e3y xem x\u00e9t nh\u1eefng t\u00e1c \u0111\u1ed9ng sau \u0111\u00e2y c\u1ee7a c\u00e1c s\u1ef1 gi\u00e1n \u0111o\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd:<\/p>\n

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    • T\u1ed1c \u0111\u1ed9 gi\u1ea3m s\u00fat:<\/strong>C\u00f4ng vi\u1ec7c \u0111\u00e3 l\u00ean k\u1ebf ho\u1ea1ch m\u1ea5t nhi\u1ec1u th\u1eddi gian h\u01a1n do s\u1ef1 ch\u00fa \u00fd b\u1ecb chia s\u1ebb.<\/li>\n
    • S\u1ed1 l\u01b0\u1ee3ng l\u1ed7i t\u0103ng l\u00ean:<\/strong>Chuy\u1ec3n \u0111\u1ed5i ng\u1eef c\u1ea3nh v\u1ed9i v\u00e0ng d\u1eabn \u0111\u1ebfn b\u1ecf s\u00f3t chi ti\u1ebft.<\/li>\n
    • Tinh th\u1ea7n \u0111\u1ed9i nh\u00f3m:<\/strong>Vi\u1ec7c li\u00ean t\u1ee5c d\u1eadp l\u1eeda t\u1ea1o c\u1ea3m gi\u00e1c h\u1ed7n lo\u1ea1n v\u00e0 m\u1ea5t ki\u1ec3m so\u00e1t.<\/li>\n
    • S\u1ef1 th\u1ea5t v\u1ecdng t\u1eeb b\u00ean li\u00ean quan:<\/strong>Vi\u1ec7c th\u1ea5t h\u1ee9a do m\u1edf r\u1ed9ng ph\u1ea1m vi d\u1eabn \u0111\u1ebfn s\u1ef1 b\u1ea5t m\u00e3n.<\/li>\n<\/ul>\n

      Chi\u1ebfn l\u01b0\u1ee3c d\u1ef1a tr\u00ean vai tr\u00f2 \u0111\u1ec3 qu\u1ea3n l\u00fd y\u00eau c\u1ea7u \ud83e\udd1d<\/h2>\n

      X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p \u0111\u00f2i h\u1ecfi s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa ba vai tr\u00f2 Scrum. M\u1ed7i vai tr\u00f2 c\u00f3 tr\u00e1ch nhi\u1ec7m c\u1ee5 th\u1ec3 trong vi\u1ec7c l\u1ecdc, \u01b0u ti\u00ean v\u00e0 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c kh\u1ea9n c\u1ea5p. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh r\u00f5 ranh gi\u1edbi n\u00e0y, \u0111\u1ed9i c\u00f3 th\u1ec3 ph\u1ea3n h\u1ed3i m\u00e0 kh\u00f4ng l\u00e0m v\u1ee1 c\u1ea5u tr\u00fac khung.<\/p>\n

      Tr\u00e1ch nhi\u1ec7m c\u1ee7a Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m<\/h3>\n

      Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m \u0111\u00f3ng vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi ki\u1ec3m so\u00e1t danh s\u00e1ch c\u00f4ng vi\u1ec7c. H\u1ecd ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ea3m b\u1ea3o danh s\u00e1ch c\u00f4ng vi\u1ec7c ph\u1ea3n \u00e1nh c\u00f4ng vi\u1ec7c c\u00f3 gi\u00e1 tr\u1ecb nh\u1ea5t. Khi m\u1ed9t y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p \u0111\u1ebfn, Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m ph\u1ea3i \u0111\u00e1nh gi\u00e1 gi\u00e1 tr\u1ecb c\u1ee7a n\u00f3 so v\u1edbi k\u1ebf ho\u1ea1ch hi\u1ec7n t\u1ea1i. H\u1ecd c\u00f3 quy\u1ec1n quy\u1ebft \u0111\u1ecbnh xem c\u00f3 th\u1ec3 ng\u1eaft qu\u00e3ng sprint hay y\u00eau c\u1ea7u \u0111\u00f3 n\u00ean \u0111\u01b0\u1ee3c th\u00eam v\u00e0o danh s\u00e1ch c\u00f4ng vi\u1ec7c cho l\u1ea7n l\u1eb7p ti\u1ebfp theo.<\/p>\n

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      • L\u1ecdc b\u1ecf ti\u1ebfng \u1ed3n \u0111\u1ea7u v\u00e0o:<\/strong> Ng\u01b0\u1eddi s\u1edf h\u1eefu S\u1ea3n ph\u1ea9m n\u00ean ti\u1ebfp nh\u1eadn c\u00e1c y\u00eau c\u1ea7u ban \u0111\u1ea7u v\u00e0 chuy\u1ec3n \u0111\u1ed5i ch\u00fang th\u00e0nh c\u00e1c c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi d\u00f9ng r\u00f5 r\u00e0ng.<\/li>\n
      • \u0110\u00e1nh gi\u00e1 Gi\u00e1 tr\u1ecb:<\/strong>X\u00e1c \u0111\u1ecbnh xem y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p c\u00f3 mang l\u1ea1i gi\u00e1 tr\u1ecb nhi\u1ec1u h\u01a1n m\u1ee5c ti\u00eau sprint hi\u1ec7n t\u1ea1i hay kh\u00f4ng.<\/li>\n
      • Qu\u1ea3n l\u00fd K\u1ef3 v\u1ecdng:<\/strong>Truy\u1ec1n \u0111\u1ea1t r\u00f5 r\u00e0ng l\u00fd do t\u1ea1i sao m\u1ed9t y\u00eau c\u1ea7u kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o ngay l\u1eadp t\u1ee9c n\u1ebfu \u0111\u00f3 l\u00e0 quy\u1ebft \u0111\u1ecbnh.<\/li>\n
      • Thi\u1ebft l\u1eadp l\u1ea1i th\u1ee9 t\u1ef1 \u01b0u ti\u00ean:<\/strong>N\u1ebfu m\u1ed9t y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn, ng\u01b0\u1eddi Ch\u1ee7 s\u1ea3n ph\u1ea9m ph\u1ea3i lo\u1ea1i b\u1ecf m\u1ed9t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c t\u01b0\u01a1ng \u0111\u01b0\u01a1ng kh\u1ecfi sprint \u0111\u1ec3 duy tr\u00ec n\u0103ng l\u1ef1c.<\/li>\n<\/ul>\n

        Tr\u00e1ch nhi\u1ec7m c\u1ee7a Ng\u01b0\u1eddi Ch\u1ee9c n\u0103ng Scrum<\/h3>\n

        Ng\u01b0\u1eddi Ch\u1ee9c n\u0103ng Scrum b\u1ea3o v\u1ec7 quy tr\u00ecnh. H\u1ecd \u0111\u1ea3m b\u1ea3o r\u1eb1ng \u0111\u1ed9i tu\u00e2n th\u1ee7 c\u00e1c quy t\u1eafc c\u1ee7a Scrum v\u00e0 gi\u1ea3m thi\u1ec3u s\u1ef1 can thi\u1ec7p t\u1eeb b\u00ean ngo\u00e0i. Khi c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng c\u00f4ng vi\u1ec7c, Ng\u01b0\u1eddi Ch\u1ee9c n\u0103ng Scrum s\u1ebd can thi\u1ec7p \u0111\u1ec3 h\u1ed7 tr\u1ee3 lo\u1ea1i b\u1ecf c\u00e1c tr\u1edf ng\u1ea1i v\u00e0 b\u1ea3o v\u1ec7 \u0111\u1ed9i kh\u1ecfi nh\u1eefng ph\u00e2n t\u00e2m kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n

          \n
        • B\u1ea3o v\u1ec7 \u0110\u1ed9i ng\u0169:<\/strong>H\u00e0nh x\u1eed nh\u01b0 m\u1ed9t l\u1edbp \u0111\u1ec7m gi\u1eefa \u0111\u1ed9i ng\u0169 v\u00e0 c\u00e1c b\u00ean li\u00ean quan trong su\u1ed1t sprint.<\/li>\n
        • H\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh:<\/strong>Gi\u00fap Ng\u01b0\u1eddi Ch\u1ee7 s\u1ea3n ph\u1ea9m v\u00e0 c\u00e1c b\u00ean li\u00ean quan \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn v\u1ec1 vi\u1ec7c c\u00f3 n\u00ean ng\u1eaft qu\u00e3ng hay kh\u00f4ng.<\/li>\n
        • Theo d\u00f5i Lu\u1ed3ng c\u00f4ng vi\u1ec7c:<\/strong>Theo d\u00f5i t\u1ea7n su\u1ea5t c\u00e1c l\u1ea7n gi\u00e1n \u0111o\u1ea1n x\u1ea3y ra v\u00e0 mang d\u1eef li\u1ec7u n\u00e0y \u0111\u1ebfn bu\u1ed5i t\u1ed5ng k\u1ebft.<\/li>\n
        • Th\u1ef1c thi Gi\u1edbi h\u1ea1n:<\/strong>Nh\u1eafc nh\u1edf c\u00e1c b\u00ean li\u00ean quan v\u1ec1 c\u00e1c gi\u1edbi h\u1ea1n sprint \u0111\u00e3 th\u1ed1ng nh\u1ea5t v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a nh\u1eefng thay \u0111\u1ed5i.<\/li>\n<\/ul>\n

          Tr\u00e1ch nhi\u1ec7m c\u1ee7a C\u00e1c Nh\u00e0 ph\u00e1t tri\u1ec3n<\/h3>\n

          C\u00e1c Nh\u00e0 ph\u00e1t tri\u1ec3n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00f4ng vi\u1ec7c. H\u1ecd l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 ph\u1ea3i b\u1ea3o v\u1ec7 s\u1ef1 t\u1eadp trung c\u1ee7a m\u00ecnh. D\u00f9 h\u1ecd ph\u1ea3n h\u1ed3i nhanh v\u1edbi nhu c\u1ea7u kinh doanh, h\u1ecd kh\u00f4ng n\u00ean ch\u1ea5p nh\u1eadn c\u00e1c y\u00eau c\u1ea7u tr\u1ef1c ti\u1ebfp v\u01b0\u1ee3t qua Ng\u01b0\u1eddi Ch\u1ee7 s\u1ea3n ph\u1ea9m.<\/p>\n

            \n
          • Chuy\u1ec3n h\u01b0\u1edbng Y\u00eau c\u1ea7u \u0111\u1ebfn PO:<\/strong>L\u1ecbch s\u1ef1 chuy\u1ec3n h\u01b0\u1edbng m\u1ecdi nhi\u1ec7m v\u1ee5 m\u1edbi \u0111\u1ebfn Ng\u01b0\u1eddi Ch\u1ee7 s\u1ea3n ph\u1ea9m \u0111\u1ec3 \u01b0u ti\u00ean.<\/li>\n
          • Theo d\u00f5i N\u0103ng l\u1ef1c:<\/strong>Th\u00e0nh th\u1eadt v\u1ec1 kh\u1ea3 n\u0103ng c\u1ee7a \u0111\u1ed9i trong vi\u1ec7c nh\u1eadn th\u00eam c\u00f4ng vi\u1ec7c m\u00e0 kh\u00f4ng l\u00e0m gi\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng.<\/li>\n
          • H\u1ee3p t\u00e1c t\u00ecm Gi\u1ea3i ph\u00e1p:<\/strong>N\u1ebfu x\u1ea3y ra t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p, h\u1ee3p t\u00e1c \u0111\u1ec3 t\u00ecm ra con \u0111\u01b0\u1eddng hi\u1ec7u qu\u1ea3 nh\u1ea5t nh\u1eb1m gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/li>\n
          • Ghi ch\u00e9p c\u00e1c S\u1ef1 gi\u00e1n \u0111o\u1ea1n:<\/strong>Ghi l\u1ea1i m\u1ecdi s\u1ef1 gi\u00e1n \u0111o\u1ea1n trong c\u00e1c ch\u1ec9 s\u1ed1 c\u1ee7a \u0111\u1ed9i \u0111\u1ec3 l\u00e0m n\u1ed5i b\u1eadt c\u00e1c m\u1eabu h\u00ecnh.<\/li>\n<\/ul>\n

            Th\u1ee7 t\u1ee5c Kh\u1ea9n c\u1ea5p \ud83d\udea8<\/h2>\n

            D\u00f9 c\u00f3 l\u1eadp k\u1ebf ho\u1ea1ch t\u1ed1t nh\u1ea5t, t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p v\u1eabn x\u1ea3y ra. Vi\u1ec7c c\u00f3 m\u1ed9t th\u1ee7 t\u1ee5c \u0111\u01b0\u1ee3c \u0111\u1ecbnh s\u1eb5n gi\u00fap \u0111\u1ed9i ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng m\u00e0 kh\u00f4ng b\u1ecb b\u1ed1i r\u1ed1i. Th\u1ee7 t\u1ee5c n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng quy\u1ebft \u0111\u1ecbnh ng\u1eaft qu\u00e3ng l\u00e0 c\u00f3 ch\u1ee7 \u00fd v\u00e0 \u0111\u1ed9i hi\u1ec3u r\u00f5 c\u00e1c kho\u1ea3n hy sinh \u0111i k\u00e8m.<\/p>\n

            B\u1ea3ng sau \u0111\u00e2y n\u00eau r\u00f5 c\u00e1c b\u01b0\u1edbc ti\u00eau chu\u1ea9n \u0111\u1ec3 x\u1eed l\u00fd m\u1ed9t t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p th\u1ef1c s\u1ef1 trong m\u1ed9t sprint:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
            B\u01b0\u1edbc<\/th>\nH\u00e0nh \u0111\u1ed9ng<\/th>\nVai tr\u00f2 ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/th>\n<\/tr>\n<\/thead>\n
            1<\/td>\nX\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1<\/td>\nTh\u00e0nh vi\u00ean nh\u00f3m<\/td>\n<\/tr>\n
            2<\/td>\nX\u00e1c minh m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng<\/td>\nScrum Master v\u00e0 PO<\/td>\n<\/tr>\n
            3<\/td>\n\u0110\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn m\u1ee5c ti\u00eau Sprint<\/td>\nProduct Owner<\/td>\n<\/tr>\n
            4<\/td>\nQuy\u1ebft \u0111\u1ecbnh h\u1ee7y Sprint ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh<\/td>\nC\u00e1c b\u00ean li\u00ean quan v\u00e0 PO<\/td>\n<\/tr>\n
            5<\/td>\nLo\u1ea1i b\u1ecf c\u00f4ng vi\u1ec7c hi\u1ec7n c\u00f3<\/td>\nProduct Owner<\/td>\n<\/tr>\n
            6<\/td>\nTh\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5 kh\u1ea9n c\u1ea5p<\/td>\nNh\u00e0 ph\u00e1t tri\u1ec3n<\/td>\n<\/tr>\n
            7<\/td>\nC\u1eadp nh\u1eadt bu\u1ed5i t\u1ed5ng k\u1ebft<\/td>\nTo\u00e0n b\u1ed9 \u0111\u1ed9i nh\u00f3m<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            N\u1ebfu t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p nghi\u00eam tr\u1ecdng \u0111\u1ebfn m\u1ee9c c\u1ea7n h\u1ee7y Sprint, Scrum Master ph\u1ea3i h\u1ed7 tr\u1ee3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. \u0110\u00e2y l\u00e0 tr\u01b0\u1eddng h\u1ee3p hi\u1ebfm x\u1ea3y ra v\u00e0 ch\u1ec9 n\u00ean di\u1ec5n ra n\u1ebfu m\u1ee5c ti\u00eau Sprint kh\u00f4ng c\u00f2n kh\u1ea3 thi. N\u1ebfu \u0111\u1ed9i quy\u1ebft \u0111\u1ecbnh ti\u1ebfp t\u1ee5c Sprint, h\u1ecd ph\u1ea3i lo\u1ea1i b\u1ecf c\u00f4ng vi\u1ec7c c\u00f3 \u0111\u1ed9 ph\u1ee9c t\u1ea1p t\u01b0\u01a1ng \u0111\u01b0\u01a1ng \u0111\u1ec3 t\u1ea1o ch\u1ed7 cho nhi\u1ec7m v\u1ee5 m\u1edbi. \u0110i\u1ec1u n\u00e0y gi\u00fap duy tr\u00ec n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i v\u00e0 ng\u0103n ng\u1eeba cam k\u1ebft qu\u00e1 m\u1ee9c.<\/p>\n

            Qu\u1ea3n l\u00fd k\u1ef3 v\u1ecdng c\u1ee7a c\u00e1c b\u00ean li\u00ean quan \ud83d\udcc8<\/h2>\n

            C\u00e1c b\u00ean li\u00ean quan th\u01b0\u1eddng xem Sprint nh\u01b0 m\u1ed9t kho ch\u1ee9a linh ho\u1ea1t cho c\u00f4ng vi\u1ec7c. H\u1ecd c\u00f3 th\u1ec3 k\u1ef3 v\u1ecdng r\u1eb1ng b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u n\u00e0o c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. Tr\u00e1ch nhi\u1ec7m c\u1ee7a \u0111\u1ed9i Scrum l\u00e0 gi\u00e1o d\u1ee5c c\u00e1c b\u00ean li\u00ean quan v\u1ec1 c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a quy tr\u00ecnh. T\u00ednh minh b\u1ea1ch l\u00e0 ch\u00eca kh\u00f3a. Vi\u1ec7c chia s\u1ebb c\u00e1c ch\u1ec9 s\u1ed1 v\u1ec1 t\u1ed1c \u0111\u1ed9 v\u00e0 chi ph\u00ed c\u1ee7a c\u00e1c gi\u00e1n \u0111o\u1ea1n gi\u00fap c\u00e1c b\u00ean li\u00ean quan hi\u1ec3u r\u00f5 l\u00fd do t\u1ea1i sao m\u1ed9t ‘s\u1eeda l\u1ed7i nhanh’ l\u1ea1i c\u00f3 th\u1ec3 m\u1ea5t nhi\u1ec1u th\u1eddi gian h\u01a1n mong \u0111\u1ee3i.<\/p>\n

            X\u00e2y d\u1ef1ng m\u1ed9t nh\u1ecbp \u0111\u1ed9 giao ti\u1ebfp gi\u00fap ki\u1ec3m so\u00e1t \u0111i\u1ec1u n\u00e0y. C\u00e1c bu\u1ed5i xem x\u00e9t Sprint \u0111\u1ecbnh k\u1ef3 cho ph\u00e9p c\u00e1c b\u00ean li\u00ean quan th\u1ea5y \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 v\u00e0 n\u00eau l\u00ean lo ng\u1ea1i tr\u01b0\u1edbc khi ch\u00fang tr\u1edf th\u00e0nh t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p. N\u1ebfu m\u1ed9t b\u00ean li\u00ean quan ph\u00e1t hi\u1ec7n v\u1ea5n \u0111\u1ec1 nghi\u00eam tr\u1ecdng, h\u1ecd n\u00ean \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch li\u00ean h\u1ec7 ngay v\u1edbi Product Owner thay v\u00ec tr\u1ef1c ti\u1ebfp ti\u1ebfp c\u1eadn c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n.<\/p>\n

            C\u00e1c chi\u1ebfn l\u01b0\u1ee3c giao ti\u1ebfp ch\u00ednh bao g\u1ed3m:<\/p>\n

              \n
            • Qu\u1ea3n l\u00fd tr\u1ef1c quan:<\/strong>S\u1eed d\u1ee5ng b\u1ea3ng \u0111\u1ec3 hi\u1ec3n th\u1ecb nh\u1eefng g\u00ec \u0111ang \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0 nh\u1eefng g\u00ec b\u1ecb ch\u1eb7n. \u0110i\u1ec1u n\u00e0y gi\u00fap m\u1ecdi ng\u01b0\u1eddi th\u1ea5y r\u00f5 chi ph\u00ed c\u1ee7a c\u00e1c gi\u00e1n \u0111o\u1ea1n.<\/li>\n
            • L\u00ean k\u1ebf ho\u1ea1ch n\u0103ng l\u1ef1c:<\/strong>Hi\u1ec3n th\u1ecb cho c\u00e1c b\u00ean li\u00ean quan n\u0103ng l\u1ef1c c\u00f2n tr\u1ed1ng. N\u1ebfu c\u00f3 m\u1ed9t y\u00eau c\u1ea7u m\u1edbi \u0111\u01b0\u1ee3c th\u00eam v\u00e0o, h\u00e3y cho h\u1ecd th\u1ea5y \u0111i\u1ec1u g\u00ec \u0111ang b\u1ecb lo\u1ea1i b\u1ecf.<\/li>\n
            • V\u00f2ng ph\u1ea3n h\u1ed3i:<\/strong>T\u1ea1o c\u00e1c k\u00eanh \u0111\u1ec3 c\u00e1c b\u00ean li\u00ean quan cung c\u1ea5p ph\u1ea3n h\u1ed3i m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng l\u00e0m vi\u1ec7c c\u1ee7a \u0111\u1ed9i.<\/li>\n
            • Th\u1ea5u c\u1ea3m:<\/strong>Th\u1eeba nh\u1eadn \u00e1p l\u1ef1c m\u00e0 c\u00e1c b\u00ean li\u00ean quan \u0111ang \u0111\u1ed1i m\u1eb7t. Gi\u1ea3i th\u00edch r\u1eb1ng vi\u1ec7c b\u1ea3o v\u1ec7 s\u1ef1 t\u1eadp trung c\u1ee7a \u0111\u1ed9i s\u1ebd mang l\u1ea1i gi\u00e1 tr\u1ecb t\u1ed1t h\u01a1n cho h\u1ecd v\u1ec1 l\u00e2u d\u00e0i.<\/li>\n<\/ul>\n

              \u0110\u00e1nh gi\u00e1 sau s\u1ef1 c\u1ed1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh \ud83d\udd04<\/h2>\n

              M\u1ed9t khi y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p \u0111\u00e3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd, c\u00f4ng vi\u1ec7c v\u1eabn ch\u01b0a k\u1ebft th\u00fac. \u0110\u1ed9i c\u1ea7n ph\u00e2n t\u00edch xem \u0111\u00e3 x\u1ea3y ra \u0111i\u1ec1u g\u00ec \u0111\u1ec3 ng\u0103n ch\u1eb7n c\u00e1c v\u1ea5n \u0111\u1ec1 t\u01b0\u01a1ng t\u1ef1 trong t\u01b0\u01a1ng lai. Ph\u00e2n t\u00edch n\u00e0y di\u1ec5n ra trong bu\u1ed5i t\u1ed5ng k\u1ebft Sprint. M\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u1ed5 l\u1ed7i, m\u00e0 l\u00e0 c\u1ea3i thi\u1ec7n quy tr\u00ecnh.<\/p>\n

              Nh\u1eefng c\u00e2u h\u1ecfi c\u1ea7n \u0111\u1eb7t ra trong \u0111\u00e1nh gi\u00e1 n\u00e0y bao g\u1ed3m:<\/p>\n

                \n
              • Y\u00eau c\u1ea7u n\u00e0y th\u1ef1c s\u1ef1 l\u00e0 kh\u1ea9n c\u1ea5p hay c\u00f3 th\u1ec3 ch\u1edd \u0111\u01b0\u1ee3c?<\/li>\n
              • S\u1ef1 c\u1ed1 c\u00f3 khi\u1ebfn m\u1ee5c ti\u00eau Sprint b\u1ecb m\u1ea5t kh\u00f4ng?<\/li>\n
              • M\u1ea5t bao l\u00e2u \u0111\u1ec3 \u0111\u1ed9i ph\u1ee5c h\u1ed3i s\u1ef1 t\u1eadp trung?<\/li>\n
              • C\u00f3 s\u1ef1 th\u1ea5t b\u1ea1i trong quy tr\u00ecnh n\u00e0o \u0111\u00e3 cho ph\u00e9p s\u1ef1 c\u1ed1 x\u1ea3y ra kh\u00f4ng?<\/li>\n<\/ul>\n

                N\u1ebfu \u0111\u1ed9i ph\u00e1t hi\u1ec7n c\u00e1c t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p \u0111ang tr\u1edf n\u00ean th\u01b0\u1eddng xuy\u00ean, h\u1ecd n\u00ean c\u00e2n nh\u1eafc \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ecbnh ngh\u0129a v\u1ec1 ‘\u0111\u00e3 ho\u00e0n th\u00e0nh’ ho\u1eb7c tinh ch\u1ec9nh ki\u1ebfn tr\u00fac c\u1ee7a m\u00ecnh. Th\u01b0\u1eddng th\u00ec c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p xu\u1ea5t ph\u00e1t t\u1eeb n\u1ee3 k\u1ef9 thu\u1eadt. Gi\u1ea3i quy\u1ebft nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 hi\u1ec7u qu\u1ea3 h\u01a1n nhi\u1ec1u so v\u1edbi vi\u1ec7c ch\u1ec9 x\u1eed l\u00fd tri\u1ec7u ch\u1ee9ng.<\/p>\n

                Chi\u1ebfn l\u01b0\u1ee3c ph\u00f2ng ng\u1eeba d\u00e0i h\u1ea1n \ud83d\udee1\ufe0f<\/h2>\n

                M\u1eb7c d\u00f9 vi\u1ec7c c\u00f3 m\u1ed9t quy tr\u00ecnh l\u00e0 c\u1ea7n thi\u1ebft, c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p l\u00e0 gi\u1ea3m t\u1ea7n su\u1ea5t c\u1ee7a ch\u00fang. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn ch\u1ee7 \u0111\u1ed9ng v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch.<\/p>\n

                  \n
                • \u0110\u1ea7u t\u01b0 v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng:<\/strong>Ki\u1ec3m th\u1eed t\u1ef1 \u0111\u1ed9ng v\u00e0 t\u00edch h\u1ee3p li\u00ean t\u1ee5c l\u00e0m gi\u1ea3m kh\u1ea3 n\u0103ng x\u1ea3y ra l\u1ed7i trong m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t. Khi ch\u1ea5t l\u01b0\u1ee3ng cao, s\u1ed1 l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c x\u1eed l\u00fd kh\u1ea9n c\u1ea5p s\u1ebd gi\u1ea3m.<\/li>\n
                • Tinh ch\u1ec9nh danh s\u00e1ch c\u00f4ng vi\u1ec7c:<\/strong>M\u1ed9t danh s\u00e1ch c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c t\u1ed1t \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng vi\u1ec7c c\u00f3 gi\u00e1 tr\u1ecb cao nh\u1ea5t lu\u00f4n s\u1eb5n s\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u1ea3m nhu c\u1ea7u \u01b0u ti\u00ean theo ph\u1ea3n \u1ee9ng.<\/li>\n
                • Qu\u1ea3n l\u00fd ph\u00e1t h\u00e0nh:<\/strong>X\u00e2y d\u1ef1ng l\u1ecbch ph\u00e1t h\u00e0nh c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c. C\u00e1c b\u00ean li\u00ean quan s\u1ebd \u00edt c\u00f3 kh\u1ea3 n\u0103ng y\u00eau c\u1ea7u thay \u0111\u1ed5i kh\u1ea9n c\u1ea5p n\u1ebfu h\u1ecd bi\u1ebft khi n\u00e0o c\u00e1c t\u00ednh n\u0103ng m\u1edbi s\u1ebd c\u00f3 s\u1eb5n.<\/li>\n
                • \u0110\u00e1nh gi\u00e1 ki\u1ebfn tr\u00fac:<\/strong>\u0110\u00e1nh gi\u00e1 ki\u1ebfn tr\u00fac k\u1ef9 thu\u1eadt \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 c\u00f3 th\u1ec3 x\u1eed l\u00fd c\u00e1c thay \u0111\u1ed5i kinh doanh m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i thay \u0111\u1ed5i l\u1edbn.<\/li>\n<\/ul>\n

                  K\u1ebft lu\u1eadn v\u1ec1 s\u1ef1 \u1ed5n \u0111\u1ecbnh v\u00e0 linh ho\u1ea1t \ud83c\udf1f<\/h2>\n

                  Scrum cung c\u1ea5p m\u1ed9t khung \u0111\u1ec3 qu\u1ea3n l\u00fd thay \u0111\u1ed5i, nh\u01b0ng n\u00f3 kh\u00f4ng lo\u1ea1i b\u1ecf nhu c\u1ea7u v\u1ec1 thay \u0111\u1ed5i. Th\u00e1ch th\u1ee9c n\u1eb1m \u1edf vi\u1ec7c c\u00e2n b\u1eb1ng gi\u1eefa s\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ea7n thi\u1ebft cho c\u00f4ng vi\u1ec7c chuy\u00ean s\u00e2u v\u00e0 s\u1ef1 linh ho\u1ea1t c\u1ea7n thi\u1ebft \u0111\u1ec3 ph\u1ea3n \u1ee9ng v\u1edbi nhu c\u1ea7u kinh doanh. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh r\u00f5 vai tr\u00f2, thi\u1ebft l\u1eadp quy tr\u00ecnh kh\u1ea9n c\u1ea5p v\u00e0 duy tr\u00ec giao ti\u1ebfp c\u1edfi m\u1edf v\u1edbi c\u00e1c b\u00ean li\u00ean quan, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3 x\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p m\u00e0 kh\u00f4ng vi ph\u1ea1m quy t\u1eafc c\u1ee7a m\u00ecnh.<\/p>\n

                  M\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng c\u1ee9ng nh\u1eafc n\u01a1i m\u1ecdi th\u1ee9 \u0111\u1ec1u kh\u00f4ng th\u1ec3 thay \u0111\u1ed5i. Thay v\u00e0o \u0111\u00f3, m\u1ee5c ti\u00eau l\u00e0 t\u1ea1o ra m\u1ed9t h\u1ec7 th\u1ed1ng b\u1ec1n b\u1ec9, n\u01a1i c\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd m\u1ed9t c\u00e1ch c\u00f3 ch\u1ee7 \u00fd. Khi m\u1ed9t \u0111\u1ed9i c\u1ea3m th\u1ea5y ki\u1ec3m so\u00e1t \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, h\u1ecd s\u1ebd t\u1ea1o ra s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n. Khi c\u00e1c b\u00ean li\u00ean quan hi\u1ec3u r\u00f5 quy tr\u00ecnh, h\u1ecd s\u1ebd tin t\u01b0\u1edfng v\u00e0o vi\u1ec7c giao h\u00e0ng. S\u1ef1 c\u00e2n b\u1eb1ng n\u00e0y ch\u00ednh l\u00e0 n\u1ec1n t\u1ea3ng cho th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng trong Agile.<\/p>\n

                  H\u00e3y nh\u1edb, Sprint l\u00e0 m\u1ed9t cam k\u1ebft. Vi\u1ec7c ph\u00e1 v\u1ee1 n\u00f3 c\u1ea7n ph\u1ea3i l\u00e0 m\u1ed9t quy\u1ebft \u0111\u1ecbnh c\u00f3 ch\u1ee7 \u00fd, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 ph\u1ea3n \u1ee9ng m\u1eb7c \u0111\u1ecbnh. B\u1eb1ng c\u00e1ch t\u00f4n tr\u1ecdng quy tr\u00ecnh, c\u00e1c \u0111\u1ed9i c\u0169ng t\u00f4n tr\u1ecdng gi\u00e1 tr\u1ecb m\u00e0 h\u1ecd mang l\u1ea1i cho t\u1ed5 ch\u1ee9c.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Trong m\u00f4i tr\u01b0\u1eddng n\u0103ng \u0111\u1ed9ng c\u1ee7a ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, s\u1ef1 \u1ed5n \u0111\u1ecbnh th\u01b0\u1eddng m\u00e2u thu\u1eabn v\u1edbi t\u00ednh t\u1ee9c th\u00ec. C\u00e1c \u0111\u1ed9i th\u01b0\u1eddng xuy\u00ean \u0111\u1ed1i m\u1eb7t v\u1edbi th\u00e1ch th\u1ee9c t\u00edch…<\/p>\n","protected":false},"author":1,"featured_media":777,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p m\u00e0 kh\u00f4ng vi ph\u1ea1m quy t\u1eafc Scrum \u26a1","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p trong Scrum m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n c\u00e1c Sprint. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c cho PO, SM v\u00e0 Devs \u0111\u1ec3 duy tr\u00ec lu\u1ed3ng l\u00e0m vi\u1ec7c v\u00e0 t\u00ednh to\u00e0n v\u1eb9n.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[42],"tags":[39,41],"class_list":["post-776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scrum","tag-academic","tag-scrum"],"yoast_head":"\nX\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p m\u00e0 kh\u00f4ng vi ph\u1ea1m quy t\u1eafc Scrum \u26a1<\/title>\n<meta name=\"description\" content=\"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p trong Scrum m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n c\u00e1c Sprint. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c cho PO, SM v\u00e0 Devs \u0111\u1ec3 duy tr\u00ec lu\u1ed3ng l\u00e0m vi\u1ec7c v\u00e0 t\u00ednh to\u00e0n v\u1eb9n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.viz-tools.com\/vi\/handle-urgent-requests-without-breaking-scrum-rules\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"X\u1eed l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p m\u00e0 kh\u00f4ng vi ph\u1ea1m quy t\u1eafc Scrum \u26a1\" \/>\n<meta property=\"og:description\" content=\"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd c\u00e1c y\u00eau c\u1ea7u kh\u1ea9n c\u1ea5p trong Scrum m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n c\u00e1c Sprint. 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